What is Helium's Return Policy?Updated 7 days ago

We want you to be happy with your order. If you’re not satisfied, we’ll help you with a return.

Return window

You can return most items within 30 days of delivery. Items must be in original condition, unworn, and unwashed.

Non-returnable items

Some items, like final sale products or gift cards, can’t be returned. Check product pages for details.

Refund process

Once your return is received and approved, we’ll issue a refund to your original payment method within 5–10 business days.

Ready to start a return? Visit our Returns Portal.