Troubleshooting Gift Cards & Discount Codes for Helium MobileUpdated 7 days ago

Code not working? Here’s what to check before you give up.

Common issues

• The code is expired or already used

• You entered the wrong code or left a space

• The items in your cart don’t qualify

• You’re trying to use two codes at once

Gift card tips

• Check your gift card balance if it’s not covering the full amount

• Make sure you’re using a valid code (check your email or gift card details)

Still stuck? Contact us and we’ll help sort it out.