Helium Mobile Merch logo
Helium Mobile Merch logo

All articles

How to Know if Your Helium Mobile Order Was SuccessfulUpdated 7 days ago

If you completed checkout and saw a confirmation page, your order likely went through. You should also get a confirmation email within 5–10 minutes.

When will I get a confirmation email?

You should receive your confirmation email shortly after placing your order. Please check your spam or promotions folder.

What if I didn’t get the email?

If it’s been more than 15 minutes, and you don’t see the email in any folder, reach out to our support team with your name and email address.

Still unsure? Contact us here.


Was this article helpful?
Yes
No